He doesn't need 15 technicians or one technician or to be able to access a whole bunch. Small users don't want to pay the kind of money, or can't afford the kind of money, that they were charging.Īs a matter of fact, one of my clients is a single user. And the pricing model they have now seems to be expensive to use from last time I checked. It was a pretty good product, but it always tended to be a Cadillac in pricing. When Windows 10 came out, we found that the product that we were using then wasn't as good and TeamViewer had become better. But we have used a bunch of different products. When I was talking with you earlier, I was in nine different stations, nine different systems on one network. We used TeamViewer and we used Splashtop. So that goes back a long way, we're talking about the nineties, so over 20 years. We used to use OS/2 for doing this, as a matter of fact. We've seen some come and go in the remote access field. I've been in this business for a long time.

We've used TeamViewer and a whole bunch of other products. I say, 'Okay, go to our website, go to this page, click on it and run that program' and that downloads the streamer for the client end, and they give me the numbers and then we can attach. We only do that if a client has a problem. And they allow you to access ad hoc, as many as you want. I have more than one technician, so we have more than one technician license, and we have more than 100 computers that are permanently accessed. I don't run the enterprise version on the one we have, but we have access to many computers. LogMeIn or Citrix, or any of the other ones, or even Splashtop, has the same thing. You're either RDPing or you're actually going into another computer, so how many computers can you go into? Some of the products are scalable, in that you can have an enterprise version where you can have 10 technicians accessing 100 computers. It's not a database, you're not running a database. I don't think that's really a relevant question.

Teamviewer pricing change